2. Navigate to the item's Comments tab (highlighted in green, below). All existing comments will appear in the Previous Comments field (highlighted in red, below):
3. To delete an existing comment, click the X icon next to the comment, then follow all confirmation prompts.
4. To change the comment's visibility, click the dropdown and select Internal or External from the list.
5. To add a new comment, enter it in the commentfield, then click the Attach Comment button. The new comment will appear in the Previous Comments field.